Testimonials

Our clients are our greatest Ambassadors, and the reason we love what we do.

Patti was critical to the start up success of our new medical clinic and provided us with a professional and manageable bookkeeping system. She continues to provide excellent follow up support and is always accessible to her clients.

Laura MacFarlane

Managing Partner

McNeely Medical Clinic

Patti was hired to put my books in order for a GST/HST audit. The auditor said he had never received such a complete and well done package. He was pleased, which is always good when the GST police are involved! I’ve hired Patti to do my books and she always has everything done on time, and even includes a stamped envelope for the government remittances. Couldn’t ask for better bookkeeping help!

Louis Sirois

President

Rideau Filter Group

We hired Accountapotamus to complete a system conversion from Simply Accounting to Quickbooks, and to pick up where our old bookkeeper left off. We’re very pleased with their work. The transition has been seamless, they saved us 20% on our software purchase, caught and fixed prior accounting errors, and have set things up to maximize our reporting capabilities, which in turn will give us what we need to make more informed business decisions in real-time. We look forward to continuing a great working relationship!

Mike Perrault

CEO

SolPowered Energy Corp.

Patti with her group

We have been using the services from  Accountapotamus Inc. for the past two years and the experience is very rewarding. They have taught a series of 10-week Quickbooks courses to our clients as part of our employment bridging program, which supports professionals from other countries in preparing for employment in Canada. They are also involved in launching our Bookkeeping Cooperative, which gives our clients practical accounting experience while developing relationships with local businesses.

I have full confidence in the quality of their work, and can always count on them for their professional opinions on our next move, which is much needed for a growing organization like ours. Thank you, Patti, for a job well done.

Ying Xie

Program Manager

Ottawa Chinese Community Service Centre

From the beginning of being a Client we can only say that we have been 100% satisfied with the service we have received. We have been impressed with the service from Patti and her staff, from the simple things such as the phone being answered right away, or emails returned promptly. They have gone above and beyond our expectations; in helping us become comfortable using Quickbooks, to fixing our previous Accountant’  s mistakes. Patti and her staff are knowledgeable, helpful, positive and have been a pleasure to work with. We highly recommend Accountapotamus to anyone looking for a hard working Accountant! We look forward to working with you for many more years.

Josh Jackson

President

Jackson Homes Inc.

Lindsay course

I was really impressed with the course overall. Patti, Rita & Kathryn were great, very friendly, welcoming and approachable. The mix of experienced and inexperienced users was well handled, giving everyone the attention that they needed. Patti was very adept at providing us with hints and lessons just before doing some practical assignments that allowed the more experienced to experiment with customization of items like invoices and reports while waiting for the less experienced to complete the assignments without being rushed. Well done. The small number in the group, providing each of us with our own laptop and working program, and the large ratio of facilitators made for a fantastic learning experience. I walked into the course hoping to have a better overall grasp on Quickbooks and hopefully learn some shortcuts. I walked out with a feeling that I really know some of the nitty gritty of Quickbooks and even some better bookkeeping practices as a bonus. I walked into work on Monday on a mission…Thank you for a great experience!

Nancy Saville

Sales & Marketing Director

Globus Theatre

We highly recommend Accountapotamus! After taking a QuickBooks training course with Patti and Heather, we decided to use them for bookkeeping services, too. All of the staff at Accountapotamus are helpful, efficient and friendly. They have been very accommodating and have tailored their services to meet our needs. After several bad experiences, I’m very happy with Accountapotamus!

Trudy Moore

Owner

First Rate Movers Inc.

Accountapotamus, its owner Patti Saulnier, and her amazing team came into my life at just the right time.  As my husband and I started our own company, we were totally overwhelmed with the new world of accounting and bookkeeping.  Patti took an entire Sunday out of her busy schedule to personally train me in the QuickBooks accounting system that I have grown to love.  With this course, she has also provided very quick technical assistance. When I’m having a panic attack at 8pm the night before my payroll submission is due, she has responded with help and assurance immediately, despite my problems usually happening on weekends!!

Patti and her team believe in old school customer service, which I so appreciate.  They go out of their way to help me with any problems, make themselves available when needed, and are as pleased with my successes as I am.  I am so grateful for the support and encouragement I have received and I highly recommend the services of Accountapotamus to everyone!

Christine Deugo

Owner

Deugo Home Services

As a new small business owner every day is a challenge and learning experience, Accountapotamus helps in the bookkeeping end of it as they work around our schedule and make the accounting end of our business stress free and easy.  The Owner and staff are amazing and always go above and beyond to help us with any questions and keep us on track!  Working with Accountapotamus you don’t feel like just a “client” they took the time to get to know us and our company so that they could provide the best service for our needs.  We would recommend Accountapotamus to anyone!

Lisa Logan-Occomore

Owner

Valley Granite & Tile

I found the QuickBooks training that Patti offered to be very informative and comprehensive for a one day course.  Through using a visual walk-through of the software, a QuickBooks training book (which we were able to take home) and her directions, I was quickly able to re-gain my prior knowledge and increase my skills using QuickBooks.  I believe the other students were all new to QuickBooks but I can confidently say that they left with a good working knowledge of how to use the software.  Additionally, Patti offered three months of unlimited phone support for any further questions that we may have had.

Patti is easy to understand, has a positive attitude and sprinkles her teaching with humor.  I enjoyed the day very much and I strongly recommend this course to anyone that would like to learn how to use QuickBooks and/or feel confident in its use.

Catherine Kuhn

Office Administrator

Carleton Place and District Chamber of Commerce

We had, like so many others, often dreaded going to our accountant. Going through all that tedious work that bookkeeping can be. After we started working with Patti and the girls from Accountapotamus, everything changed. Now we enjoy the flexibility of her staff, the fun and energetic atmosphere that’s in her beautiful office, and we get full service that gives us peace of mind. Patti has provided us with training and countless tips on how to better handle our books – she sure knows her stuff and her staff is like no other. For a fun and headache-free experience, try Accountapotamus.

Wally and Daja Thorbjornsson

Owners

Scandia Housing

Starting a new business can be a daunting task, and where it came to our accounting, I was completely lost.  All I can say is that Patti and her team are QuickBooks ninjas! They were able to do wonders and set us up with a set of books that will be easy to maintain and understand. I also took Patti’s course on QuickBooks. It was easy to understand, well laid out, and provided me with a good foundation for the future.

Shawn Greenberg

President

Seamless Auto Care

Brown & MacFarlane started using Accountapotamus in November 2012. Patti and her girls always go above and beyond to get things done right and dig into things until satisfied with the answers. The atmosphere in their office is always welcoming with a kind  and courteous crew offering up coffee or a beverage the moment you walk in . I can’t imagine trusting any other company with my books – it was like a weight lifted off my shoulders, not trying to do this myself. I would recommend them for any company who wants to concentrate on their business and leave the book work to the professionals.

Linda MacFarlane

Owner

Brown & MacFarlane Glass Co. Inc.

As a small business owner of a restaurant, I was looking for a bookkeeper that I could count on to guide me in set up and to support me as my business and staff grew. Patti and her team hosted an excellent hands on Quickbooks training to get me up and running and have proven to be valued partners in managing my business. Accountapotamus provides comprehensive solutions to seemingly complex issues and make themselves available when issues arise that need immediate attention. Patti ‘gets’ women in business and I value her advice and consistently professional business approach.

Bev Appleby

Owner

The Bridge Bistro

I have been in business now for 15 years, and have had difficulty finding a bookkeeping company that knew Quick Books really well, that could advise me on the unique aspects of my bookkeeping needs, and were truly efficient.  I was thrilled when I discovered Accountapotamus.  I run 3 interconnected companies in the areas of Importation and Distribution, Automotive and Property Management, each with its unique sets of accounting requirements. Accountapotamus has offered efficient, knowledgeable and personable staff that have met all my needs. Through Accountapotamus,  I have received training on current QuickBooks products, had on-site assistance via a flexible but regular schedule, received quick answers to questions by phone or email. Everyone is fun and  easy to work with.  I would not hesitate to recommend this company or any member of their staff to work with you!

Marsha Houlahan

CEO

Bӧckmann North America Inc.

Accountapotamus was recommended to me by my accountant and I find their service to be friendly, accessible and very professional.  My books are prepared on time monthly; they even went beyond expectations and found an error from my previous bookkeeper and dealt with it immediately, I was very impressed.  I would recommend Patti to any company looking for a quality bookkeeping service.

Michael Hewitt

Owner

Ottawa Pole Fitness

Patti’s level of organization accompanied with her extensive knowledge of managing finance has helped give my company the solid start I was hoping for.

Patti is flexible and always available to answer any of my questions. She has helped me organize my business and myself while teaching me that paper is in fact my friend!!! I have relied on Patti’s expertise to get me through the challenging start up of a business and would absolutely recommend any business (new or old) look to Patti and Accountapotamus for their bookkeeping and accounting needs.

Karen Braley

Director

BlackBurn Residential and Respite Services

We had the privilege of working with Patti in setting up our QuickBooks 2012 for payroll and for some QuickBooks training. She is very knowledgeable and went beyond our expectations with the transfer of our data into our new software. We highly recommend Patti for your accounting needs.

France Audet

Administrative Coordinator

Canadian Association of Social Workers

I am the owner of a construction company that uses QuickBooks for invoicing and payroll. I have never taken any courses for QuickBooks and only knew enough to get by without making a mess of everything. After searching for someone to come provide me training, I could only find weeklong courses, which were unnecessary because I already knew the basics. Accountapotamus provided hands on, in-office training to answer and address all the topics I needed help with. The price was right and I am glad I went ahead and did this. I recommend Accountapotamus to prospective clients.

Alex Auriemma

Owner

Upper Deck

Patti and her team have been great to work with.  They are very organized and responsive to our needs.  They have helped us streamline our accounting processes and are very helpful, always there to answer questions and explain things in plain language.  With them we have full confidence that our books are in order.

Danny Peled

Owner and Director

Boreal River

As a newly established small business owner I have enlisted the services of Accountapotamus.  Patti and her team have been exceptional in all aspects; she is professional, dependable, very personable, well organized and most helpful through the beginning stages of owning my own business.

Working with Accountapotamus has made the transition into business much easier, providing great information and advice helping me through the learning curve. I am extremely satisfied with the high level of service that Patti and the rest of her team at Accountapotamus have provided. Keep up the great work!

Jason Burgess

Owner

Burgess Installations

Patti is a delight to work with. Her knowledge is detailed and insightful. She takes the mystery and the secrets out of tax time. I found her to be very supportive and fun to work with. She volunteers her time to work as an Ambassador for the Ottawa Chamber of Commerce, and has been a valuable asset to my team of Ambassadors. Either through volunteer work or as an accountant, you can’t go wrong with Patti.

J. Scott Williams

Director of Member Services

Ottawa Chamber of Commerce

Accountapotamus is in a class of its own. Patti came in to what she said were the worst books she had seen in years, and within a week she had totally overhauled our bookkeeping systems, resolved all our issues and created a bookkeeping masterpiece. From project reconciliations, P&L to payroll we can honestly say that Accountapotamus is the answer to our company’s peace of mind, not to mention perfectly organized books that make sense and help us run our business smoothly.

Christine & Trevor Smith

Owners/Operators

TrevNor Construction

Patti and her team were very helpful getting the accounts for our new business set up and training us in the daily use of Quickbooks. We can always rely on her to provide answers to our accounting questions in a timely and professional manner.

Kevin Mayer

President & Co-Owner

Wicked Garage

We acquired our first Ottawa company in 2002 where Patti managed the office, and all of the accounting for what was then a $5M a year professional services company. We found Patti to be very capable with the financial management of a business. She is highly organized, self-motivated and helpful, and possesses good communication and excellent interpersonal relations skills. She was good to work with, very flexible, always up, detail oriented, and on top of all the branch idiosyncrasies that were required to work with the unique needs of our clients.

Derek Bullen

President

S.i. Systems Ltd.

I worked closely with Patti Saulnier in her role as Controller at Branham Group, for a period of approximately two years. I did not report to Patti, but worked cooperatively with her on a number of projects. In that time, she most impressed me with her work ethic, keen intelligence, team first mentality and, most importantly, by delivering results on time in a high pressure environment.

I would not hesitate to recommend Patti to anyone, as she combines excellent people skills with delivering results.

Mark Douglas

CEO

MSD Consulting

Having worked with Patti for 3 years at a Management Consulting Company where she served as the Controller, I would be happy to provide some insight into her work and character. She has proven to be dependable, hard-working, conscientious, efficient, and very knowledgeable. Her Quickbooks and Excel skills are top-notch, as are her abilities to problem solve and think outside the box.

I could always count on Patti to provide the information I required to effectively run my business stream, and her excellent organizational skills and attention to detail were always appreciated. She was truly a pleasure to work with, and I wish her all the best in her new business endeavour. Any company would be lucky to have her.

Michael Martineau

President

Avenant Inc.

Patti Saulnier (Accountapotamus Inc.) is a dynamic communicator and an excellent trainer who is dedicated to achieving results through hard work and integrity. She was knowledgeable,  helpful and encouraged continuous training and development. It was a pleasure to work with her.

Deena Armstrong

Unit Administrator

OECTA Ottawa

I had the pleasure of working with Patti for two years at Branham Group. I traveled a great deal on business and that means lots and lots of expense claims. Patti runs a tight ship and made sure all my claims were in order and promptly paid with little fuss. I strongly recommend Patti and her skills as a Controller.

Peter Kuske

Our national association re-structured operations back in 2010-2011 and decided to outsource our accounting & bookkeeping functions. Needless to say Patti (and Heather) took on the challenge of getting our “books in order” and continue to surpass my expectations. One of the best moves I have ever made!

I.J. LeBlond

CEO

Canadian Council of Technicians & Technologists

Having negative experiences with other firms in the past, I was specifically cautious and anxious about hiring a book-keeping company that I can trust.  Talking to Patti over the phone, she sounded professional, confident and friendly.  She surely reflected all those qualities during the time we used her services. I was quite pleased with her work, attention to details, organization and the end results.  I also appreciated her showing interest in learning about our business and brain training program, which was noted as someone who deeply cares about her clients and  their businesses as much as she cares about her own.  It was a pleasure to work with her and we will continue using her expertise in the future.

Freida Fanni

President

DynamicBrain Inc.

Patti is knowledgeable, personable and has been very helpful in the start-up of my new business.  I am grateful to have found such a great bookkeeper.

Domenica Utano

President

APEX Association Management Inc.

I have been with Accountapotamus now for five years. When I approached Patti, my bookkeeping wasn’t great, but she got me set up right away and we have had a good working relationship ever since. My bookkeeping and payroll has never had any issues and although the business has expanded and I have had different bookkeepers through the company over the years, I have had great relationships with all of them. I would recommend them to anyone.

Torsten Dekart

Owner

Carleton Insulation

I arrived in Ottawa 2 years ago, along with my non-profit arts company. When I’d operated in Vancouver for the ten previous years, my bookkeeping was handled by a professional firm. I’d been looking for an Ottawa firm since arriving here, and it took a while to find one that I felt I could count on. I discovered Accountapotamus, and am very glad that I found them. They provided excellent customer service and attention, which is always very reassuring when you’re handing over your financial records for the first time! The reports they produced – and the questions they asked – demonstrated a clear understanding of what my goals were, as well as a dedication to getting the job done efficiently and accurately. I’ve already recommended them to one colleague, and would happily recommend them to anyone else.

Sean Devine

Artistic Executive Director

Horseshoes & Hand Grenades Theatre

Patti and her team at Accountapotamus are fabulous to work with. Friendly, detail-oriented, and reliable, they’re always ready to go the extra mile. I really value the peace of mind I get from their services. I would recommend Patti’s work to others and, in fact, already have. If you’re looking for bookkeeping support for your business, Accountapotamus is an excellent choice.

Heidi Lasi

President

Communicarium

I am an young business owner and Accountapotamus has been very helpful with getting my business and finances set up and organized on Quickbooks. One of the bookkeepers Terra has trained us on the software and taught several techniques for getting the most out of it and ways to improve invoicing for a start up business. I recommend their services without any hesitation

Kayla Pongrac

Owner

Kayla Pongrac Design

Patti has been a reliable and crucial support to my small business. She always strives to add value to whatever she does, is consistently friendly and professional and is a pleasure to work with.

Geoff Dubrow

President

Geoff Dubrow Governance Consulting Inc.

Founder

Real Life U